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CONNECT2 WILTSHIRE UPDATE
The Hatts Travel Group ceased to trade as of 10:00am on the 25th July 2014.
Hatts operate the Connect2 Wiltshire services in the Pewsey and Devizes areas and partially in Calne and Kennet Valley, on behalf of Wiltshire Council.
Wiltshire Council have arranged for the administrator to continue operating this service for a short period of time, so there should be little disruption.
We will update this website at regular intervals to keep you informed of any events that may affect these services.
Advance booking changes
Due to new strict regulations, drivers are unable to recieve bookings while driving.
The booking centre or online booking system,will no longer, accept bookings after the bus has started its journey.
Passengers can still book their journey upto 20 minutes before the journey start or 5 minutes if you are travelling from the journey starting point.
However, if you require a pickup from a village location you will have to allow sufficient time to book your journey, so that your booking can be recieved by the driver before he leaves the journey starting point.
Connect2 would like to apologise for any inconvenience caused and ask you to bear with us as we settle in this new way of working. We will monitor this situation to resolve any issues that may occur.
Have you registered for Connect2 online booking?
Why not give the Connect2 team a call and give it a try. This facility is available to passengers who travel in the Pewsey, Devizes, Calne and Marlborough areas.
The new online booking system has arrived. To register to use this service call the Connect2 enquiry line on 01380 860100. An operator will take a few details, including your name, address, telephone number and email address. Once you have been set up, you will recieve an email confirming your log on name and password.
Don't forget if your journey is urgent continue to book your journey by calling the booking line 08456 525255, until you recieve the confirmation email.
If you were registered for this service before, you should have recieved an email reminder of your login details and can access the new OpenDRT portal via the book now icon and start booking your journey now.
Why not visit the new portal www.OpenDRT.co.uk to see what it has to offer, however you must register for this service to book any Connect2 journeys.
Don't panic if online bookings are not for you, simply continue to make your bookings by dialling the number below and selecting the appropriate option.
Booking Line 08456 525255
(followed by the appropriate options 1-8)