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Calne and Kennet Valley Service update
From January 5th 2015, Connect2 Wiltshire will no longer operate the Line 4/5 service in the Kennet Valley. This service will continue to be operated by APL Travel, but will run to a traditional timetable. You will no longer be able to book your journeys by phone or online in the Calne and Kennet Valley area, all other services will remain unchanged.
The Bookamonth ticket book scheme will be withdrawn from 1st January 2015. Bookamonth Ticket books can continue to be purchased from Calne Visitor and Information Centre and Marlborough Library until December 31st 2014. All purchased tickets will be honoured and accepted by Connect2 Wiltshire drivers.
New Calne and Kennet Valley timetable(Postponed)
Following operational changes in July 2014, the New Calne and Kennet Valley timetable will not operate until the New Year, timetables will be available on the bus before the service starts.
CONNECT2 WILTSHIRE UPDATE
Connect2 Wiltshire services that were previously operated by Hatts Travel have now been
taken over by APL Travel. Passengers are unlikely to notice any changes as the original
drivers have transferred to APL Travel. Passengers should continue to book services in the
normal way by ringing the call centre on 08456 52 52 55
Advance booking changes
Due to new strict regulations, drivers are unable to recieve bookings while driving.
The booking centre or online booking system,will no longer, accept bookings after the bus has started its journey.
Passengers can still book their journey upto 20 minutes before the journey start or 5 minutes if you are travelling from the journey starting point.
However, if you require a pickup from a village location you will have to allow sufficient time to book your journey, so that your booking can be recieved by the driver before he leaves the journey starting point.
Connect2 would like to apologise for any inconvenience caused and ask you to bear with us as we settle in this new way of working. We will monitor this situation to resolve any issues that may occur.
Have you registered for Connect2 online booking?
Why not give the Connect2 team a call and give it a try. This facility is available to passengers who travel in the Pewsey and Devizes areas only.
The new online booking system has arrived. To register to use this service call the Connect2 enquiry line on 01380 860100. An operator will take a few details, including your name, address, telephone number and email address. Once you have been set up, you will recieve an email confirming your log on name and password.
Don't forget if your journey is urgent continue to book your journey by calling the booking line 08456 525255, until you recieve the confirmation email.
If you were registered for this service before, you should have recieved an email reminder of your login details and can access the new OpenDRT portal via the book now icon and start booking your journey now.
Why not visit the new portal www.OpenDRT.co.uk to see what it has to offer, however you must register for this service to book any Connect2 journeys.
Don't panic if online bookings are not for you, simply continue to make your bookings by dialling the number below and selecting the appropriate option.
Booking Line 08456 525255
(followed by the appropriate options 1-8)